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Our own technology

Dialcore: your team's calling system

Dialcore is our own system for making and receiving calls, with recording and reports included. We use it in every customer service or sales operation we set up — no third-party licenses to pay.

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60 seconds

See it in action.

A short walkthrough of the real Dialcore panel — no actors, no mockups.

Three ways to dial

The system adapts to how your team operates.

Not every call needs the same approach. Dialcore has three modes, depending on what your team needs to do.

PREDICTIVE

The system dials for you

Ideal for campaigns with many contacts. The system dials several numbers at once and connects the agent only once someone answers — so no one wastes time waiting.

PROGRESSIVE

A steady pace, no pauses

As soon as the agent finishes a call, the system dials the next number automatically. Keeps operations flowing without overloading the team.

MANUAL

The agent decides when to call

Perfect for personalized attention — managing important accounts, sensitive follow-ups, or high-value customers.

ALWAYS INCLUDED

Recording and reports

Every call is recorded so you can review quality and resolve doubts, and reports show each agent's performance effortlessly.

The real product, not a mockup

Here's what Dialcore looks like inside.

These are real screenshots of the platform we use every day — the supervisor panel and the agent's dialer, exactly as your team sees them.

Overview del panel de Dialcore: llamadas hoy, ventas hoy, agentes activos y llamadas por hora
Live overview — calls, sales and active agents for the day, at a glance.
Marcador del agente en modo progresivo
The agent's dialer — progressive, predictive or manual, depending on the project.
Comparativa de modos de marcado por proyecto
Robot Dialer — compare ratio, AMD and connection rate by project.
Gestión de usuarios y agentes de Dialcore
Users and permissions — Dialcore's own system, independent from the CRM.
Gestión de números de teléfono y DIDs
Numbers and DIDs — assign phone numbers to each campaign in seconds.
Why it matters

What you'd normally pay extra for, comes included.

Calling systems like this usually charge a monthly fee per team member. At Wolfxell, Dialcore is included whenever you hire a customer service or sales engagement with us.

Want a calling team with this technology? Let's talk.

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